As the products available on Marble are highly perishable, they are supplied packaged to order hence once an order has been confirmed, the same cannot be cancelled in accordance with these R&R.
You may only return the Product delivered to you in any of the following instances:
Incorrect product is delivered to you.
In case of any discrepancy, the product must be returned by you immediately at the time of delivery or self-pickup within 24 hours.
You shall be entitled to a replacement of the product if an incorrect product is delivered to you or a refund, as per your discretion within 24 hours.
If you opt for refund, we will process it, within a reasonable time period, not less than 14 working days.
In case of prepayments, we will reimburse to your bank account from which the payment was originally received, subject to deduction of charges incurred in the process which may, inter alia, involve banking charges, delivery charges etc.
In case of cash on delivery, we will reimburse cash to you upon provision of an acknowledgment of the receipt of reimbursement.
All the VISA Card discounts are for orders which are paid online. Marble reserves the right to cancel an unpaid order which has used the promo code.